Privacy and dealing with information about people
This is a single section from Chapter 8. Read the full chapter here.
Does the legislation require a complaints process?
New legislation should rely on the existing complaints process under the Privacy Act 2020 unless there is a good reason not to do so.
The Privacy Act 2020 provides a comprehensive system for dealing with complaints arising from alleged breaches of the information privacy principles. This includes a complaints investigation process by the Commissioner and proceedings before the Human Rights Review Tribunal.
If the legislation needs to deal with complaints arising from alleged breaches of the information privacy principles, it should ensure the Privacy Act complaints procedure applies (see section 66 of the Human Assisted Reproductive Technology Act 2004). Good reasons must exist to create any new complaints and review procedures.